Services for the UnderServed
Utilizing a central database, Yardi provides integrated accounting, comprehensive reporting, rent collection, lease renewal, and construction and maintenance workflow systems. The project helps SUS more efficiently and effectively manage its properties, ultimately increasing the quality of service we offer to thousands of vulnerable New Yorkers who call SUS residences home.
SUS currently owns, manages, or leases more than 100 buildings in New York City under a complex set of legal and financial requirements. Efficiently and effectively managing this expansive portfolio presented significant resource and operational challenges. To meet those challenges, SUS customized, installed and implemented Yardi – a comprehensive, state-of-the-art property management software system.
The implementation of Yardi has increased ease and efficiency of rent collection; resolved maintenance issues more quickly; maintained more accurate data for compliance and reporting; improved analytics to better deploy resources; and more efficiently used staff time for additional tasks.
With the generous grant from First Nonprofit Foundation, SUS was able to design and implement Yardi. Staff have been receiving regular training to build internal capacity and SUS continues to monitor usage and best practices. We anticipate using Yardi for years to come and plan to work with Yardi and other consultants to ensure that SUS takes advantage of the regular upgrades and additional training that Yardi provides. This will ensure that SUS property management services remain a state-of-the-art project.